Policies
Refund Policy
At Miss Tokyo, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return within 72 hours of receiving your order.
Eligibility
- Items must be unused, unworn, and in original condition with tags attached.
- Returns must be requested within the 72-hour return window after delivery.
- Items damaged due to misuse or normal wear are not eligible for return.
Once Your Return Is Approved
- Offer an exchange, or
- Provide store credit equal to the purchase value.
Please Note
Delivery fees are non-refundable, and customers may be responsible for return shipping costs unless the item received was incorrect or defective.
Contact
To initiate a return, contact us at orders@misstokyo.shop within 72 hours of delivery.